When should I order ?
For custom clothing, it will take us around 20
working days to tailor your clothing.Expedited
shipping(TNT,DHL,UPS,FEDEX) will take 3-5 working days to your
destination.We suggest you to place your order 1 months prior, By doing
so, you will allow ample time for production and shipping. It also
affords you a comfortable time frame to accommodate any alterations if
necessary.
For stock clothing,it will take us around 3 days to
process your clothing.Expedited shipping(TNT,DHL,UPS,FEDEX) will take
3-5 working days to your destination.We suggest you to place your order
15 days prior.
Is the clothing same as the image at your site ?
We make the clothing totally according to pictures on the website, the finished clothing will be 95% like the clothing.
Please
note that one clothing will looks different under different colors,
lighting and occasions, even the same clothing will show different
effection when different people wear it on because of different sizes
and shapes of people.
How do I know which size I am?
We
suggest you to choose your size when you place the order, in this
situation we need your own measurments, the clothing will be made only
for you and fit you perfectly. What’s more, custome made is FOR FREE!
What if the clothing I ordered is the wrong size?
After
you placed the oder, our customer service will check your measurements
carefully before starting the production. If they are unnormal, they
will offer you professional measuring guide for your reference.We are
willing to modify the sizes of the clothing any time if any of the size
is unsuitable after you received the clothing. You need to pay for the
shipping fee but the alteration is FOR FREE.
Will my clothing be the exact color that is shown on the website?
There
might be slight difference between the actual clothing’s color and what
you see in the photos depending on your computer monitor’s display
setting.
If I do not want the clothing, can I cancel the order ?
If
you contact us within 36 hours after receiving your payment, 70% of the
cost will be refunded into your account within 3 business days (e.g.
your total order amount is $200, we will refund you $140)
If you
contact us within 48 hours after we receive your payment, 50% of the
cost will be refunded into your account within 3 business days (for
example, your total order amount is $200, we will refund you $100)
If
you contact us within 72 hours after we receive your payment, 30% of
the cost will be refunded into your account within 3 business days (e.g.
your total order amount is $200, we will refund you $60)
All
orders CANNOT be cancelled 24 hours after your confirmation, as we have
already arranged the production after receiving your confirmation.
Therefore please check detailed info carefully like clothing item, size
and other special requirements before you proceed to confirm.
